Blogger Relations

Once again, I am finding Brian Solis and Deirdre Breakenridge's book Putting the Public Back in Public Relations more and more intriguing, helpful and eye-opening.

Chapter 7 discusses blogger relations and the importance blogging has begun to play in the world of public relations.  Public relations is no longer about attacking audiences with messages and pitches.  It's transformed into the development of loyal, trusting and beneficial relationships between practitioners and people, which include individuals and groups from all different ages, interests, cultures, values and the list goes on and on.

Blogging, which is only one source the Internet has to offer, has become one of the most practical, beneficial, communicative tools online that allows you to "get personal" with those with whom you're communicating.  Blogging has closed one door to the old one-to-many way of communicating: a way that made PR practitioners deaf to the feelings of everyone else out there, and has opened a new door that allows feedback, reciprocation of information and, most important of all, a true way to connect with, learn about and get to know the people who are interested in what you, as a PR professional, have to say and offer.

With this wonderful advance in technology, it seems like the perfect opportunity to grab hold and take advantage of the situation at hand.  Upcoming PR people have the chance to transform old ways of thinking, planning and executing to a more personal level, and the advent of blogging is here to help.

One thing mentioned in the book was Chris Anderson's blog on PR spammers.  

Anyone with e-mail understands Anderson's frustration with excessive amounts of spam, pitches, news releases and unimportant messages that continue to flood inboxes.  Almost everyone can relate to that on a human level.

However, this seems to be the absolute worst way to fix the problem, when in fact the intentional 'fix,' I would guess, has only created more problems.

We all get annoyed with certain situations, but to handle it in this way, listing hundreds of professionals and their e-mails, especially on a professional platform, seems completely backwards.  Why not rise above those you're annoyed with and approach them in a more favorable way?

Also, on page 104, Solis and Breakenridge recommend sending "positive feedback to those who do it right."  This is a wonderful idea.  Reinforce the connections and behaviors of the people with whom you're happy, those who you perceive as ethical and those whose relationships you truly admire and appreciate.

Overall, blogging, whether used positively or negatively, is definitely a tool that allows connections to be made on a much more personal level.  Take advantage of these opportunities and continue to push PR in a more communicative, reciprocal and "striving to get to know people" direction.